Shipping policy
At Emmbero, we strive to deliver an exceptional shopping experience with reliable and timely shipping services across India. Our shipping process ensures that your premium fashion choices reach you securely, maintaining the highest standards of care.
Shipping & Delivery Policy
Last updated on Apr 22 2025
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. emmbero is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 8010602049 or support@emmbero.com
1. Shipping Coverage
We currently ship across all major cities, towns, and remote areas in India.
Our trusted logistics partners ensure safe and efficient deliveries nationwide.
2. Order Processing & Dispatch
Orders are processed within 1-2 business days after confirmation.
Orders placed after business hours, on weekends, or public holidays will be processed on the next business day.
Once processed, you will receive an order confirmation email/SMS with tracking details.
3. Estimated Delivery Time
Delivery timelines depend on your location:
5-7 business days
Remote Locations & North-East India: 7-10 business days
Note: Delivery timelines are estimates and may vary due to unforeseen circumstances such as weather conditions, logistics delays, or government regulations.
4. Shipping Charges
We offer both standard and express shipping options:
Shipping charges, if applicable, will be displayed at checkout before payment.
5. Order Tracking & Notifications
Once your order is shipped, you will receive a tracking link via email/SMS to monitor its real-time status.
You can also track your order directly on our website under the ‘Track Order’ section.
6. Failed Delivery & Reattempts
If a delivery attempt fails due to an incorrect address, unavailability, or other reasons, our courier partner will make additional attempts.
If the order is returned to us, our support team will contact you for re-shipment or cancellation (as per our Return Policy).
7. Delays & Exceptional Circumstances
While we ensure timely deliveries, delays may occur due to:
Natural disasters, strikes, or unforeseen events.
Government regulations or lockdowns.
Festive or peak season order volumes.
We appreciate your patience in such rare cases and will keep you informed
Need Assistance?
For any queries related to shipping, tracking, or delivery, feel free to reach out to our customer support team at:
📧 support@emmbero.com | 📞 +91 8010602049
Emmbero – Fire in every stitch, mystery in every thread.