About Our Products

1. What types of products does Emmbero offer?

Emmbero specializes in premium men’s fashion, starting with high-quality

t-shirts and shirts . Our designs emphasize luxury, sophistication, and comfort.

2. What materials do you use for your clothing?

We use only the finest materials, carefully selected for their durability, comfort, and elegance. Specific details about fabric composition can be found on each product page.

3. Do you offer custom or personalized clothing?

Currently, we do not offer custom or personalized options. However, we’re always working to expand our services, so stay tuned for future updates.

Sizing and Fit

4. How do I find the right size?

We provide detailed size charts on each product page to help you find the perfect fit. If you’re unsure, feel free to reach out to our support team for guidance.

5. What should I do if the item doesn’t fit?

If your item doesn’t fit, you can exchange it for a different size within 7 days of purchase, provided it meets our return and exchange policy.

Ordering and Payment

6. How do I place an order?

Simply browse our website, add your favorite items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

7. What payment methods do you accept?

We accept all major credit cards, debit cards, and digital payment options like RAZORPAY and GOOGLE Pay, PHONEPE.

8. Can I modify or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us within 24 hours of placing it. Once the order has been processed, modifications may not be possible.

Shipping and Delivery

9. Where do you ship?

We currently ship all over India. Shipping options and fees vary depending on your location and will be displayed during checkout.

10. How long will it take to receive my order?

Delivery times vary based on your location and selected shipping method. Standard delivery usually takes 5-7 business days.

11. Can I track my order?

Yes! Once your order has shipped, you will receive a tracking number via email to monitor its progress.

Returns and Exchanges

12. What is your return policy?

You can return or exchange items within 7 days of delivery, provided they are unused, unworn, and in their original condition. Please refer to our [Return and Exchange Policy] for more details.

13. How long does it take to process a return or exchange?

Once we receive and inspect your returned item, we will process your refund or exchange within 7-10 business days.

14. Who pays for return shipping?

Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

Customer Support

15. How can I contact Emmbero’s customer support?

You can reach us at support@emmbero.com or +91 8010602049. We’re here to help with any questions or concerns you may have.

16. What are your customer support hours?

Our support team is available from 10.00 am to 5.00 pm, Monday to Friday. We strive to respond to all inquiries within 24 hours.

Other Questions

17. Do you offer gift cards?

Yes, we offer digital gift cards in various denominations. They make the perfect gift for any occasion.

18. Can I sign up for updates and promotions?

Absolutely! Subscribe to our newsletter to stay informed about new arrivals, exclusive offers, and upcoming sales.

19. Are there any care instructions for your clothing?

Yes, care instructions are included with each product. Following them will ensure the longevity and quality of your Emmbero garments.

Still have questions? Reach out to us at support@emmbero.com. We’re always happy to assist!